Privacy policy
Last updated: September 2026
Poster Voster respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains the types of information we may collect when you visit or purchase from our website and how that information may be used.
Information We Collect
Depending on how you use our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping information
- Order details
- Payment-related information
- Uploaded images for customized products
- Customer support communications
- Device and browser information
- IP address
- Website activity and interaction data
Payment information may be processed securely by our payment service providers. Poster Voster does not necessarily receive or store full card or banking credentials.
How We Use Your Information
We may use personal information to:
- Process and fulfil orders
- Deliver products
- Provide order updates
- Process payments and refunds
- Provide customer support
- Prevent fraud and misuse
- Improve our website and services
- Analyze website performance
- Manage customer accounts
- Maintain business and transaction records
- Comply with applicable legal obligations
Custom Product Images
If you upload photographs or artwork for a customized product, the files may be used for the purpose of preparing, reviewing, producing and fulfilling your order.
Customers should only upload images that they have the right to use.
Marketing Communications
Where you have provided consent, or where otherwise permitted by applicable law, we may send promotional messages relating to:
- New products
- Offers
- Discounts
- Store updates
- Marketing campaigns
These communications may be sent by email, SMS, WhatsApp or similar channels.
You may opt out of promotional communications by using an available unsubscribe option or by contacting us.
Transactional messages relating to existing orders may still be sent where necessary.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Keep the website functioning correctly
- Remember customer preferences
- Analyze website traffic
- Improve user experience
- Measure advertising performance
Third-party services such as Shopify, payment providers, analytics platforms and advertising platforms may also use cookies or similar technologies subject to their own privacy policies.
Third-Party Service Providers
We may share information with service providers where necessary to operate the business, including:
- Shopify
- Payment gateways
- Courier and logistics partners
- Analytics providers
- Advertising platforms
- Customer communication providers
- Fraud-prevention and security providers
We only share information where reasonably necessary for the relevant service or as otherwise permitted by law.
Data Retention
We may retain personal information for as long as reasonably necessary for:
- Order fulfilment
- Customer service
- Accounting
- Fraud prevention
- Legal or regulatory requirements
- Resolving disputes
Uploaded custom-product images may also be retained for a reasonable period where necessary for order processing, quality control or customer-support purposes.
Your Rights
Depending on applicable law, you may have rights relating to your personal data, including the ability to request information about your data, seek correction, withdraw consent where applicable, or raise a grievance.
For privacy-related requests, contact us at:
Email: info@postervoster.in
Phone / WhatsApp: +91 81948 75656
We may need to verify your identity before processing certain requests.
Security
We take reasonable measures to protect customer information. However, no online system, transmission method or storage system can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable law.
The latest version will be posted on our website.
